I was so pleased that I finally got EnergyAustralia to change the name associated with my account that I didn't pay much attention to what they had changed it to. This turns out to have been a significant blunder on my part. A couple of days ago they emailed me to say that they can't apply the usual low income concession to my next bill because the surname they had for me doesn't match the name on my government concession card.
Oh, for…! There's only five letters in my surname! How could they have managed to drop one while copying it from my birth certificate to their database?
I phone them, and then I email them. It turns out they also have an issue with my address, so can I send them some proof of my address as well? So I go looking for another utility bill with my street address on it, and that's when I discover that Greater Western Water have misspelled my first name!