Oligopoly

Depending on the title, public libraries may pay two or three times more for an e-book than they pay for its print edition. In some cases, the e-book may be up to six times the price, librarians told CBC.

Calls for cheaper e-books are longstanding.

In 2014, Coun. Tim Tierney led a group of municipalities asking the federal government to investigate the publishing industry for e-book pricing. At the time, OPL was spending about 11 per cent of its materials budget on electronic content.

By 2023, that share had grown to about 40 per cent.

While the library's spending on e-books is trending upward, the number of copies in its collection has declined slightly since reaching a peak in 2020.

The library is getting less for more — and readers are left waiting longer.

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In addition to high prices, Chevreau said the "big five" multinational e-book publishers "throttle" access to e-books by selling them to libraries for either a limited time or a limited number of circulations — sometimes both.

Those publishers — Hachette Book Group, HarperCollins, Macmillan Publishers, Penguin Random House and Simon & Schuster — will often license copies of e-books for just 12 or 24 months. Once that licence expires, libraries must repurchase access to the same book.

The time it took me to go from "Oh, this is so much better than Alta Vista!" to "OMG! This is the Web's single point of failure!" was much longer than it should have been.

The short summary is that for nearly a year, Google was hiding Proton Mail from search results for queries such as ‘secure email’ and ‘encrypted email’. This was highly suspicious because Proton Mail has long been the world’s largest encrypted email provider.

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In November 2015, we became aware of the problem and consulted a number of well known SEO experts. None of them could explain the issue, especially since Proton Mail has never used any blackhat SEO tactics, nor did we observe any used against us. Mysteriously, the issue was entirely limited to Google, as this anomaly was not seen on any other search engine. Below are the search rankings for Proton Mail for ‘secure email’ and ‘encrypted email’ taken at the beginning of August 2016 across all major search engines. We rank on either page 1 or 2 everywhere except Google where we are not ranked at all.

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All throughout Spring 2016, we worked in earnest to get in touch with Google. We created two tickets on their web spam report form explaining the situation. We even contacted Google’s President EMEA Strategic Relationships, but received no response nor improvement. Around this time, we also heard about the anti-trust action brought forward by the European Commission against Google(new window), accusing Google of abusing its search monopoly to lower the search rankings of Google competitors(new window). This was worrying news, because as an email service that puts user privacy first, we are the leading alternative to Gmail for those looking for better data privacy.

In August, with no other options, we turned to Twitter to press our case. This time though, we finally got a response(new window), thanks in large part to the hundreds of Proton Mail users who drew attention to the issue and made it impossible to ignore. After a few days, Google informed us that they had “fixed something” without providing further details. The results could be immediately seen.

When we simplify complex systems, we destroy them, and the devastating consequences sometimes aren’t obvious until it’s too late.

That impulse to scour away the messiness that makes life resilient is what many conservation biologists call the “pathology of command and control.” Today, the same drive to centralize, control and extract has driven the internet to the same fate as the ravaged forests.

The internet’s 2010s, its boom years, may have been the first glorious harvest that exhausted a one-time bonanza of diversity. The complex web of human interactions that thrived on the internet’s initial technological diversity is now corralled into globe-spanning data-extraction engines making huge fortunes for a tiny few.

Our online spaces are not ecosystems, though tech firms love that word. They’re plantations; highly concentrated and controlled environments, closer kin to the industrial farming of the cattle feedlot or battery chicken farms that madden the creatures trapped within.

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Up close, internet concentration seems too intricate to untangle; from far away, it seems too difficult to deal with. But what if we thought of the internet not as a doomsday “hyperobject,” but as a damaged and struggling ecosystem facing destruction? What if we looked at it not with helpless horror at the eldritch encroachment of its current controllers, but with compassion, constructiveness and hope?