The great irony of the platformization of the internet is that platforms are intermediaries, and the original promise of the internet that got so many of us excited about it was disintermediation – getting rid of the middlemen that act as gatekeepers between community members, creators and audiences, buyers and sellers, etc.
The platformized internet is ripe for rent seeking: where the platform captures an ever-larger share of the value generated by its users, making the service worse for both, while lock-in stops people from looking elsewhere. Every sector of the modern economy is less competitive, thanks to monopolistic tactics like mergers and acquisitions and predatory pricing. But with tech, the options for making things worse are infinitely divisible, thanks to the flexibility of digital systems, which means that product managers can keep subdividing the Jenga blocks they are pulling out of the services we rely on.
Platforms
The web is the means by which the acts of revisiting and recall of our collections, our programming and our institutional histories have become technically feasible, economically viable and with a reach and on a schedule that has literally never before been possible.
We would do well to recognize that. We would do well to understand the web not just as a notch in the linear progression of technological advancement but, in historical terms, as an unexpected gift with the ability to change the order of things; a gift that merits being protected, preserved and promoted both internally and externally.
The point is not that our relationship with technology should end with the web. The point is the web allows us to reframe our relationship with technology. Importantly, it enables – it does not guarantee, but it enables – us to reframe our relationship and dependence on the providers of those technologies.
The challenge of that relationship lies in the fact that as often as not the motivations of those providers and their platforms are not our own. Yet we continue to make an increasingly Faustian bargain to engage with them because we believe that these places are where our audiences have gone. Sooner or later that debt will come due so we would do well to recognize that the alternative, and a good alternative at that, is within our grasp.
According to Choice, third-party platforms such as Ignite, 2Apply and Snug regularly require users to hand over excessive amounts of personal data including bank statements, references from five jobs and photos of children.
Samantha Floreani, program lead at charity Digital Rights Watch, said: "The sheer volume and type of personal information that renters are being compelled to provide creates unreasonable privacy and digital security risks.
"It's often very unclear who gets access to this information, and how long it will be kept for."
The answer, I think, lies in a decade-old idea about how to organize the internet. It’s called POSSE: Publish (on your) Own Site, Syndicate Everywhere. (Sometimes the P is also “Post,” and the E can be “Elsewhere.” The idea is the same either way.) The idea is that you, the poster, should post on a website that you own. Not an app that can go away and take all your posts with it, not a platform with ever-shifting rules and algorithms. Your website. But people who want to read or watch or listen to or look at your posts can do that almost anywhere because your content is syndicated to all those platforms.