Some will tell you that Mozilla's worst decision was to accept funding from Google, and that may have been the first domino, but I hold that implementing DRM is what doomed them, as it led to their culture of capitulation. It demonstrated that their decisions were the decisions of a company shipping products, not those of a non-profit devoted to preserving the open web.
Those are different things and are very much in conflict. They picked one. They picked the wrong one.
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In my humble but correct opinion, Mozilla should be doing two things and two things only:
- Building THE reference implementation web browser, and
- Being a jugular-snapping attack dog on standards committees.
- There is no 3.