Certain industries—e.g., adult websites, guns-and-ammo, gaming, bail bonds, and lawyers (!)—tend to have higher chargeback rates. These industries are often served by a subset of banks that specialize in high-risk payment processing. Crypto companies also fall into that category of having high chargeback rates, but the chargeback risk posed by crypto is fundamentally different. Chargeback risk is manageable when it is predictable, but that requires that it be uncorrelated. Lots of happily married men might claim they did not authorize that purchase OnlyFans subscription, but they aren't all making that claim suddenly and at the same time. The chargeback level if high, but basically static and predictable.
Crypto doesn't work like that. Although there is probably always a relatively high baseline level of chargebacks for crypto, the chargebacks are also likely to be highly correlated whenever there is a market crash or allegations of fraud about a particular coin. If the market goes up, everyone is happy with their transactions, but when it falls, customers try to get out of their losses by claiming that the purchase was never authorized in the first place. Now Visa has a 120 day time limit for issuers to chargeback transactions to acquirers, so the acquirer has to worry about market movements in a completely unpredictable market for the next four months. If say, Bitcoin crashes, chargebacks are going to soar at the very time when the risk of the crypto company customer going bankruptcy rises. So the scenario that the payment processor is facing is that it will be hit with a tidal wave of chargebacks and that it will not be able to recover them from the crypto company, but will instead just have an unsecured claim in the crypto company's bankruptcy.
In Credit Slips
Debanked by the Market
in Credit Slipsvia Cory Doctorow