By Cait Kelly

Job providers are being paid millions of dollars in public money for work that jobseekers are finding themselves, with advocates saying there is “simply no reason” for the payments.

The Department of Employment and Workplace Relations has paid providers more than $3.6m in the past five years for pre-existing employment, where someone on jobseeker found a job prior to starting with a provider, according to data provided to Guardian Australia by the department.

The data shows there has been an uptick in pre-existing employment payments, with providers receiving $1.1m in the 2023-2024 financial year, more than double the $464,200 paid in 2019-2020.

Social indicator alert:

Women and children in New South Wales are being offered a car park to sleep in overnight as part of a pilot program aimed at keeping those experiencing homelessness and domestic violence safe.

The program is being run by an organisation in Newcastle, which has not disclosed its name, for fear of giving away the location. But Nova, the housing assistance service for women and children fleeing domestic violence, has been referring people to the pilot, which began in April and will run until June.

It comes as the NSW government announced on Friday it would develop an urgent emergency package within days to address the domestic violence crisis in the state.

The “Women in Cars” project, offers those staying in the car park food and drink, showers, toilets, laundry, kitchen facilities and access to television. Dogs are allowed and security and support is also on site.

The Centrelink officer on the end of the phone to Eve* was telling her she was dead. Eve, 74, who receives a carer payment, had called after she noticed an extra $3,000 from Centrelink in her 81-year-old husband’s account in May this year, and she was concerned they had been overpaid.

After calling multiple times, she reached someone from Services Australia who looked up her account history.

“As far as we are concerned you are deceased,” the officer said.

The $3,000 was a bereavement payment made to her husband. It was then followed by a letter to him apologising for his loss, and letting him know she had been overpaid by a small amount, that would need to be returned, and that Centrelink would be contacting her bank.

Within a few weeks, all her records were wiped, her bank accounts were shut down, her energy concessions for the Gold Coast council were withdrawn and she could not even book an Uber.

Melissa Fisher believed her jobseeker payments would be cut off if she didn’t complete a resilience training course.

So the South Australian-based artist, who has a disability and has been on income support for several years, signed up. She found herself being asked to rate her friends and family, whether God played an important role in her life and if she felt grateful she had enough to eat.

At one point in the four-day course, she was shown pictures of Brad Pitt in a chicken suit to illustrate how people can go from “nothing to something”.

“I found all of it so condescending,” Fisher says of the resilience training run by WISE employment in South Australia.

“They said that who we have in our life is important and surrounding ourselves with successful people will make us successful. If we surround ourselves with unsuccessful people we will be unsuccessful.”

Fisher says she believed the course was part of her mutual obligations which jobseekers are required to undertake otherwise their payments can be suspended. Fisher says she was never told she could choose not to do the course – and other jobseekers across Australia say they also thought the same.

Victoria should commit to build 60,000 new social housing dwellings by 2034, end the first home owners grant and lobby the federal government to examine tax concessions for investment properties, the state inquiry into the rental and housing affordability crisis has recommended in its final report.

The report stopped short of making any recommendations on rental price regulation, which is a contentious issue between the Greens, who have been campaigning for rent caps, and the government, which has resisted calls.

The 34 recommendations included a call for the government to commit to building 60,000 new social housing dwellings by 2034, with 40,000 of them completed by 2028.

Michael Fotheringham, the director of the Australian Housing and Urban Research Institute, says the number of corporate landlords is increasing and should “in theory’” offer more stability to tenants.

“Institutional investors behave slightly differently [to small-scale investors], in that they’re more focused on rental yield and the longer term, and therefore tend to be more friendly to longer leases,” he says. “And because they’re often partners in the development of sites, [the buildings are] often higher quality.”

But because corporate landlords are “regulated exactly as well as small-scale investors”, there is no more protection for renters that would ensure “a guarantee of good behaviour”, Fotheringham says.

The executive director of advocacy organisation Better Renting, Joel Dignam, says Victoria should pull itself into line with the ACT and expand its rental protections to also ban no-grounds evictions after the first 12 months of a lease.

“[Forcing people out of a rental is] really hard to justify for a corporate landlord,” Dignam says. “They’re clearly not moving in, they’re not selling the property.”

Across Australia, 3.7m households have experienced food insecurity over the past 12 months, a jump of almost 350,000 on the previous year, Foodbank’s annual hunger report has revealed.

More than 2.3m of those households were “severely food insecure”, meaning they were actively going hungry, reducing food intake, skipping meals or going entire days without eating.