Coles thinks its court battle is worth it and it's got the scars to prove it

URL: https://www.abc.net.au/news/2026-02-28/coles-down-down-accc-court-battle-prices…
in ABC News  

Competition led to Coles shortening the amount of time it established a higher price before it was discounted β€” down to four weeks under its internal policies known as "guardrails".

The guardrails were designed to ensure shoppers weren't misled by prices rising and falling too quickly.

But Coles was desperate to move quicker because it was watching arch-rival Woolworths do exactly that and feared being left behind.

During the trial, Coles admitted it had broken its guardrails on pricing for at least two products β€” Arnotts Shapes biscuits and the Nature's Gift dog food.

It also downplayed the significance, saying it was due to mistakes and errors β€” not any "planned" campaign.

The ACCC hit back, saying 62 of the 245 products were sold at the higher price for less than 28 days before being discounted, and it wasn't just one or two "outliers."