Employment

Melissa Fisher believed her jobseeker payments would be cut off if she didn’t complete a resilience training course.

So the South Australian-based artist, who has a disability and has been on income support for several years, signed up. She found herself being asked to rate her friends and family, whether God played an important role in her life and if she felt grateful she had enough to eat.

At one point in the four-day course, she was shown pictures of Brad Pitt in a chicken suit to illustrate how people can go from “nothing to something”.

“I found all of it so condescending,” Fisher says of the resilience training run by WISE employment in South Australia.

“They said that who we have in our life is important and surrounding ourselves with successful people will make us successful. If we surround ourselves with unsuccessful people we will be unsuccessful.”

Fisher says she believed the course was part of her mutual obligations which jobseekers are required to undertake otherwise their payments can be suspended. Fisher says she was never told she could choose not to do the course – and other jobseekers across Australia say they also thought the same.

A parliamentary inquiry has laid the foundations for government to reinvent unemployment services, finding the system has become obsessed with "kicking people off welfare", instead of helping them.

The government-dominated committee, established in the weeks after the government's 2022 federal election win, has called for a shift away from intense compliance measures and the return of some privatised job services to government.

Its chair, Julian Hill, said the ground-up review was the first of its kind since employment services were privatised 25 years ago.

Mr Hill wrote that in that time, the sector had degraded into a system that was not helping people find work and was neglecting employers.

"It's harsh but true to say Australia no longer has an effective coherent national employment services system," Mr Hill wrote.